Star Rating provider previews were “temporarily paused” by the Department of Health and Aged Care on 26 July 2023, to address “a technical issue” affecting some Quality Measures in the Government Provider Management System (GPMS).
The Department told The SOURCE that on 31 July 2023, it wrote to providers informing them the issue was rectified and the preview period resumed.
As a result of the delay, the Star Ratings provider preview has been extended by a week, closing on 7 August.
The new Star Ratings will be published on My Aged Care when the extended preview period closes.
The SOURCE: The Department of Health and Aged Care is investing heavily in its digital interface with aged care providers – some glitches are to be expected.
New Aged Care Act – and Plan B co-contribution funding – was achieved just three years to the day from when the sector was called to mobilise
In November 2021, the editorial team here at DCM/The SOURCE sat down and discussed what is the future for aged care. To be blunt, there was no optimism in the sector as operators racked up month after month of financial losses.