Rigid and unforgiving, mandated care minutes are sending providers into the red. Could a more flexible, hospital-style model offer aged care a better future?

The aged care sector is calling for urgent reform to the current mandatory care minute requirements introduced in October 2023 – requirements many providers say are unsustainable and financially damaging.

These care minute mandates were one of the key recommendations from the Aged Care Royal Commission, and they were intended to improve care quality.

But providers are now warning that the current system’s rigidity is <