The network of 21 Not For Profit organisations respond to around 30,000 requests a year for tenancy advice from renters in private and social housing, boarders, lodgers, and land lease community residents, according to the State Government. 

NSW Fair Trading is providing $1 million extra a year to the services until 2028. In 2024-25, funding has increased to $16.2 million. 

The financial boost follows the state government’s recent passage of rental reforms to assist renters. The reforms include: 

• Ban no grounds evictions; 

• Limit rent increases to only one per year; 

• Make it easier to have pets in rentals; 

• Ensure fee-free ways to pay rent; and 

• Ban renters paying for background checks.