Home care
KPMG aged care report reveals self-managed home care "increasingly attractive"

For Profit home care provider Trilogy Care, which offers home care services around Australia, leapt from being the 46th largest home care provider in terms of Government funding in FY22 to 7th in FY23, in large part due to the popularity of its self-managed care model, according to KPMG's Aged Care Market Analysis 2024.

"They operate a self-managed model where older Australians are supported to directly engage with their chosen care and support workers," the report, KPMG's seventh annual Aged Care Market Analysis, notes.

"Self-managed models are becoming increasingly attractive to older Australians as these models often incur a lower administration fee which allows a higher proportion of allocated funding to be spent on services," KPMG states. 

"Trilogy Care’s growth is underpinned by their self-management model and investment in technology and marketing."

Source: KPMG Aged Care Market Analysis 2024.

The two largest new entrants to the home care market - PlanCare (received $2.9 million in Government funding in FY23) and 101 Home Care ($2.1 million) - also offer self-managed care.

"Both providers offer a self-managed option, which is becoming increasingly attractive to older Australians," the report notes.

Other home care highlights in the report include:

  • There was a 20% increase in the number of people receiving home care services in FY23, with 258,374 Australians receiving a Home Care Package.
  • There was a 2% increase in the number of home care providers in FY23, with several NDIS providers expanding into home care.
  • The Top 25 home care providers received 40% of Government home care funding in FY23, down from 41% in FY22, in contrast to residential aged care where the larger providers are attracting a greater share of the market.

You can read our article on residential aged care in the KPMG report here.

Latest stories