Culture is key to ensuring the successful take-up of new technologies across your business, says Carrington Care CEO Raad Richards.

Consultancy firm Rohling International and Not For Profit aged care and retirement living provider Carrington Care have worked in partnership since 2016 when CEO Raad Richards devised a new strategy aimed at shaping the organisation around the customer experience – including a shift into assisted living.

He engaged the team at Rohling International to implement Epicor as the gro