With a lengthy waiting list, St Sergius Aged Care – located in Cabramatta, 30km southwest of the Sydney CBD – is proving that small providers can deliver on both mission and margin – but this success also comes at a cost.

Operating as the Russian Relief Association (RRA) of St Sergius of Radonezh, the Not For Profit is growing on the back of demand for its dementia and home care – but its increasing profitability is also hindering its opportunities for Government-funded assistance.

According to its 2022-23 Annual Report, the organisation increased it