The BaptistCare CEO personally designed a UK/France educational tour for 12 colleagues. The result: Australia’s aged care needs to focus on outcomes. Why did Charles Moore take a team of BaptistCare and Victoria’s Baptcare on the two-week tour in May? “There’s an old story about being on the dance floor, or are you on the balcony?” Charles told SATURDAY.

“I don't think enough leade...