Five years on from its purchase of The Landings village in Sydney, LDK Seniors’ Living’s bold business strategy increased staff 10-fold and replaced the Deferred Management Fee (DMF) with an upfront Membership fee. The result: a resident NPS score of +63 and accelerated demand. The Landings, purchased in 2019 by LDK for a rumoured $60 million, was already widely regarded as one of the best ...