The taxpayer-funded ABC's coverage of retirement living reveals the sector has slipped into complacency.
To prevent the headlines, retirement living operators must commit to the Retirement Living Council's Code of Conduct and its pledge to "provide ongoing staff development and training".
How can DCM Institute's Professional Development program, which prepared by sector experts for those working in the sector, help?
Find out in the next edition of SATURDAY subscription magazine, published tomorrow. Subscribe here for only $250.