Each year, more operators lead with a mantra of ‘putting residents first’. Rightly so.

The people tasked with delivering on this are the staff on the front line. Village Managers. Sales Managers. Regional support staff.

These are also the people in your business who require support, and development – so much so that state-based regulators are now expecting this to be an essential part of retirement village operations.

The DCM Institute is committed to moving the needle of Village Professional