Imagine cutting your operating costs by up to 60%, freeing up your staff, and keeping your residents happy – now, there’s a solution.
Across land lease communities, retirement living, and aged care, operators can now reduce their operational costs and guarantee their compliance thanks to Prospecta Utilities’ reliable, embedded network solutions – made simpler with an automated platform.
With energy prices continuing to rise, Prospecta’s suite of solutions can not only provide your residents with access to competitive utilities; you can enjoy the benefits of a fully automated, compliant system.
How can Prospecta Utilities help your business?
Prospecta offers a comprehensive ‘one-stop shop’ designed to help you achieve improved connectivity, energy efficiency, and financial outcomes.
Through embedded networks, solar panels, and battery energy storage systems, Prospecta delivers turn-key solutions that can be installed in both greenfield and brownfield developments.
Now, Prospecta introduces Sandstone – Australia’s first fully integrated, end-to-end operations platform for managing embedded network services.
Sandstone has revolutionised operations for embedded network operators through its digitised platform, ensuring easy billing and reconciliation, improved customer experience and importantly, a potential reduction in operating costs (with some operators reporting savings of up to 60%) and an uplift in revenue for the operator.
How does Sandstone work?
Sandstone automates the management of embedded networks, offering a single platform that integrates metering, billing, payments, reporting, and both customer relationship (CRM) and content management (CMS) systems.
Compatible with all utilities – gas, water, and electricity – it allows for custom dashboards that provide critical data at a glance.
It’s a win-win for both operators and residents.
WIN #1: Operators can reduce operating costs by eliminating the need for manual data readings.
WIN #2: Gain access to clear, compliant data – a necessity with new state legislation coming into force requiring embedded network operators to provide transparent pricing and billing information to customers.
WIN #3: Residents benefit from an easy-to-use platform for accessing updates, billing information, and customer service.
The platform is scalable, customisable, and can be white-labelled with an operator’s branding, making it adaptable to any size operation.
Key benefits of Sandstone
- Metering and Data Management
Sandstone captures accurate usage data for all utilities, regardless of the device used, ensuring precise billing and enabling operational efficiencies. It’s 100% vendor-agnostic and easily integrates with leading smart metering providers, offering 24/7 real-time access to data. - Billing
Through the platform’s ‘Better Bills’ system, customers can receive their bills via email or post, while the ‘My Account Portal’ allows residents to seamlessly manage concessions and rebates across any device. Additional services, like internet and security management, can also be consolidated into a single bill. - Payments
Sandstone provides multiple payment options, including secure online portals, direct debit, BPAY, or credit card payments, via a partnership with Ezidebit. Operators can offer both one-time and recurring payment options for a seamless customer experience. - Reporting
The platform features a comprehensive suite of real-time dashboards and reporting options, from monthly to custom reports. Operators can easily track energy usage, utility costs, consumption trends, and sustainability metrics, ensuring they’re always informed. - Customer Relationship Management (CRM)
With integrated voice support and dedicated email channels, Sandstone offers smooth integration with existing CRM systems, ensuring hassle-free customer service. - Content Management System (CMS)
Sandstone’s white-label capabilities allow for fully customisable branding, offering residents tailored updates, site notifications, and emergency broadcasts through a user-friendly portal.
Why choose Prospecta Utilities for your embedded network?
Prospecta provides tailored, low-capital solutions for every site, whether new or existing, large or small. As leaders in renewable energy solutions, their expertise can help meet sustainability targets while securing more favourable energy rates than traditional providers.
This not only enhances your value proposition but also allows your customers to benefit from lower energy bills and improved internet speeds.
Prospecta’s embedded networks are also easily retrofitted into older communities – no digging required to set up the metering system. Plus, a Prospecta representative can be on-site within two business days to assess your site and recommend the best solution.
“Our embedded network platform is driving significant efficiencies and savings for our customers,” its CEO Mark Langdon told SATURDAY.
“We’ve built Sandstone to deliver long-term, cost-effective solutions for your development. Our goal is to power the sustainable living communities of tomorrow and future-proof these developments for decades to come.”