With more residents, fewer staff and increasing compliance, technology that enables operators to communicate seamlessly with the residents will be key to delivering a positive customer experience – these are the leaders of the pack.

With the digital landscape in aged care and retirement living rapidly changing, resident communication apps are no longer an ‘extra’ – they are a necessity to keep residents informed and engaged in your community.

Brisbane-based tech company Conpago, which operates in the retirement living, residential aged care, home care and NDIS space, brings together customer support, communication and management, content sharing, events, facilities, maintenance and document management into an all-in-one platform.