80% of home care services are non-clinical – but Support at Home will see Government cash re-directed towards nursing care and allied health. Are your services and workforce ready for this seismic shift?

The new Support at Home Program is transforming the home care model from a system of social support to a medicalised model – a move that will require a radical change in service and workforce strategy for operators.

Currently, home care providers have three main sources of revenue:

• Services (direct or brokered) – on average 69% of total revenue according to aged care accountants StewartBrown;
• Care management – on average 18.6% of total revenue; and
• Package management fees – on average 12.4% of total revenue.

Package Management will be gone. Care Management will be capped at 10%.

Operators will need to