Village Management and sales both carry KPIs and legal obligations. This series of workshops will explore the mindset of ‘everyone works in sales,’ focusing on the customer journey and process operators must have in place for success…and compliance.
The DCM Institute stages three full day events each year in each Capital City: two professional Development days plus the annual Village Summit.
This July/August the DCM Institute has assembled subject matter experts to share their experiences on the subject. Joining the DCM Institute team will be:
Adelaide, Tuesday 23 July
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Tammy Berghofer, Partner, MinterEllison
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Kerry Lehman, Co-Founder, Brand Partners
Perth, Thursday 25 July
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Bianca McGoldrick, Partner, Jackson McDonald
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Matt Southgate, Retirement Living Consultant, SwanCare
Brisbane, Tuesday 30 July
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Lucy Daikin Senior Associate, MinterEllison
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Paul McAlpine, General Manager – Sales and Marketing, Retire Australia
Melbourne, Tuesday 6 August
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Rosemary Southgate, Principal, Russell Kennedy
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Anne Lewis, Senior Sales Manager, VMCH
Sydney, Thursday, 8 August
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David McElhone, Partner, and Jonathan Chow, Special Counsel, MinterEllison
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John Burgess, Managing Director, Vision Lifestyle Projects
These PD workshops are part of the DCM Institute’s wider Professional Development Program, with registration included as part of a participant’s enrolment. A limited number of delegate passes are available for $350+GST. Click here for more information.
