Lumin is the only solution to combine communication, entertainment, building automation, smart home and safety in one easy-to-use device.
Retirement Villages can achieve significant cost-savings by replacing the need for separate pieces of hardware, including duress buttons, intercom, phone PABX, doorbell, thermostats and smart-home devices such as lights and blinds. Lumin is up to 50% cheaper than the devices it replaces and it doesn’t require any cabling.
Not only that, Lumin allows your village team to communicate with residents safely and efficiently via the Lumin screen (or the Lumin app via their own devices), improve and monitor community engagement and wellness, provide duty of care and streamline the delivery of services such as food and maintenance.
Five pieces of equipment for the price of one
A single Lumin unit can replace five other pieces of hardware and their related services. Lumin requires no cabling as all the buttons and devices are monitored wirelessly or use existing cabling.
Lumin can also connect to access control and fire services panels to trigger the Lumin Screen in the event of a fire and offer mustering information. The entire ecosystem can be monitored by your organisation or a 3rd party 24/7 call centre or both, eliminating the risks of a traditional wireless solution.
Try our savings calculator where we’ve listed the approximate costs per unit of hardware that Lumin replaces. Simply enter in the number of units or apartments in your village, to calculate your potential savings with Lumin.
Streamline communications
Hand delivering messages or newsletters to residents is time consuming and there’s no way of automatically confirming whether the communication has been received. With Lumin installed, your team can send messages individually or en masse and are able to see if the message has been read. Lumin also negates the need for printing costs. In addition staff can check in with residents remotely to see if there are any issues or requirements and see how often residents interact with the Lumin screen.
Let’s say for example that monthly newsletter printing was costing $2.50 per resident for 200 residents. That’s $500 per month you would be saving. Add to that the time spent by staff delivering the newsletter to each resident – if it took a minute of staff’s time per resident at $11.74 per month – that’s another $2348.34 per month that you could save.
More community, less management
Via a central login to the Lumin Community Management Portal (available on PC via an internet browser), the village team can manage communications to the resident’s Lumin screen (or Lumin app via the residents own devices). This means you can:
- send news and announcements to individuals, groups or the entire village
- communicate across villages (ideal for incident management)
- have one-to-one conversations with individual residents
- poll residents and collect feedback on village services
- call any resident directly by phone or video
- undertake group video calls
- broadcast live stream events
Easily manage events and activities
Lumin makes it easy to manage a busy calendar of village events and activities, allowing you to:
- easily manage event admin without paper or spreadsheets
- promote events and excursions with images, descriptions and dates
- limit places, collect RSVPs and track attendance; and
- create and share photo galleries of events.
Brighten your resident’s day
Lumin is designed for everyone from keen technology users, to those with early to mid stages of cognitive impairment, poor eyesight or dexterity issues and those who have never used, or are fearful of using technology. Lumin is also available on residents’ own devices for those more ‘tech-savvy’.
Residents will gain access to rich and engaging content with entertainment tailored to their individual taste, including their favourite radio and news channels, games and live broadcast events. They can also easily engage with family, friends and other residents, gain access to services and facilities, and engage with groups and other like minded communities of people.
Retirement Villages can provide critical services such as telemedicine and medication reminders and your village’s in-house services like haircuts, dog-minding, cleaning, car services and catering.
Improve safety with Lumin
Lumin has an on-screen duress button, wall buttons and pendants, sensors and more, that instantly triggers alerts to supporters and can also be routed to a call centre with trained health professionals 24/7.
Unlike other devices, Lumin takes emergency duress to the next level using Zigbee monitored wireless technology. All devices check in regularly with Lumin’s monitoring suite to ensure the Lumin Screen and all wireless devices are active including low-battery alerts.
This means no cabling and eliminates the discussion around ‘wired is best. In the event of an emergency Lumin can notify on-site staff or your chosen 24/7 call centre with the resident details to triage the call.
Additionally, Lumin can be integrated with a range of third-party safety devices such as duress pendants, emergency buttons, motion sensors, fire alarms and more.
Food management made easy
Using Lumin for food resident food ordering provides a host of advantages to the village. You’re able to design seasonal menus with different meal choices, then save them and reschedule them on demand. The Lumin dashboard displays exactly what (and how much) is on order, making preparation a breeze. You’re also able to purchase accurate quantities of fresh product to reduce waste and you won’t need to use any paper forms or have any manual data entry.
Maintenance under control
Both residents and the village benefit when maintenance and issues are lodged via Lumin. You’ll be able to:
- receive notifications about issues as soon as they arise
- view and manage everything that needs to be done via the management portal
- request additional information or photos from residents
- maintain oversight of what’s happening and stay on top of important jobs
- automatically send updates when you alter a job status
- collect feedback about the quality of work that’s been conducted
Register your interest in a tour of The Granton
The Granton’s carefully crafted 35 luxury residences are designed with function and lifestyle in mind. Each unit and common areas have Lumin installed providing:
- 24/7 emergency alarm via Lumin, pendant and emergency button
- Phone – virtual PABX on the Lumin screen
- What’s on messaging on Lumin: for room and common areas
- Messaging in each room with managed replies
- Video calling – family and other residents
- Entertainment: games, news, radio, podcasts (tailored for each resident)
- Live events: broadcasts and group video
- Concierge: events, activities and more
- Digital compendium, events, activities and more
- Wireless doorbell: notification via the Lumin screen
- Food ordering
- Messages to individuals or en masse (replacing paper notifications via letterbox)
- Subtle welfare checks via a weather pop up at 9am with a close button. Managers are emailed at 11am as to who touched the screen.
- Integration to Fire Services panels with in-room alerts and mustering information displaying on Lumin screen
Lumin will be organising a number of site tours for small groups in October and November. Register your interest via this link.
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You’ll save costs, improve efficiency and delight your residents with Lumin. Take a moment to watch some testimonials from retirement villages or book a demonstration of Lumin today.
