Just over half of respondents who attended a webinar hosted by the aged care advisory group disagreed with the statement they have proper applications in place managing their data safety and have no manual processes.
The same survey by Mirus Australia of 211 respondents from 175 aged care organisations found nearly 50% were not sure or did not agree their current AN-ACC and care minute strategy process is efficient and working well.
Almost half also disagreed that they have the right resources to manage funding and care minutes processes.
Andrew Farmer, CEO of Mirus Australia, said, "After almost two years [since AN-ACC was introduced] there is still a significant need for improvement in how aged care providers manage their AN-ACC and care minute processes.
CEO of Mirus Australia
"The high levels of uncertainty shows that many providers are still grappling with the complexities of AN-ACC and care minute management despite this being the majority of a provider's revenue and cost.
"It’s clear that we need to focus on not just implementing strategies but ensuring they are well understood, transparent, and backed by the right resources and technologies."
