Stewart Johnston, whose late mother, Helen, was abused as an outpatient at the now-closed facility in 2008, has made a written submission to the Royal Commission asking them to recommend the installation of externally monitored surveillance cameras, which would be triggered by certain scenarios such as raised voices or swear words.
“No one objects to surveillance at a Westfield [shopping centre],” he told the Guardian. “It would catch the good doing good, and the bad doing bad.”
The first of what we anticipate will be many ideas to improve aged care safety and quality put forward to the Commissioners.