The network of 21 Not For Profit organisations respond to around 30,000 requests a year for tenancy advice from renters in private and social housing, boarders, lodgers, and land lease community residents, according to the State Government.
NSW Fair Trading is providing $1 million extra a year to the services until 2028. In 2024-25, funding has increased to $16.2 million.
The financial boost follows the state government’s recent passage of rental reforms to assist renters. The reforms include:
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Ban no grounds evictions;
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Limit rent increases to only one per year;
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Make it easier to have pets in rentals;
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Ensure fee-free ways to pay rent; and
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Ban renters paying for background checks.
