Lyndoch Living has appointed three new board members and vowed to turn its fortunes around at its Annual General Meeting, where the Not For Profit recorded a $2.87 million operating loss and a 13% fall in occupancy rates from 91% to 79%.

The troubled Victorian aged care provider, based in Warrnambool, opened up the three new board positions in September and appointed Ted Rayment as acting chief executive after CEO Doreen Power took leave following accusations of bullying and a blistering attack from a state Liberal MP.

Businesswoman Louise Cameron, former Otway Health board member Edward Rennick, and former Director of Medicine at South West Healthcare Peter O’Brien have joined the board while Professor Robert Wallis has resigned as director.

At the AGM on 31 October, Board Chair Susan Cassidy (pictured) addressed Lyndoch’s 2021-22 losses and the “community concerns” surrounding the provider’s performance, admitting that a “quality department” had not sufficiently fixed 41 non-compliance problems found by the ACQSC.

“Despite these interventions and focus, we failed in a number of areas to meet the required standards. 

“We have not got everything right and there is much work to be done to get us to where we want to be. The board is committed to work hard over the next 12 months to make this happen,” she said, as reported by the ABC.