LDK Seniors’ Living’s $270 million Greenway Views opened in February 2020 and now the apartments in its final two blocks have gone on sale with construction well advanced.
The only snag is that 50% of the three-and-half bedroom, three-bedroom and two-bedroom homes in the two blocks were already taken.
The 380-plus apartments at Greenway Views, in Tuggeranong, will offer residents round-the-clock care under its One Move Promise® which guarantees residents will never need to move again, regardless of whether they have care needs now or into the future.
“Greenway Views is our flagship project, it is delivering LDK’s vision for the future of seniors’ living and is our greatest opportunity to show the rest of Australia how we should be treating our seniors,” said LDK Seniors’ Living CEO Byron Cannon at the opening.
He told the delegates at our LEADERS SUMMIT:
“Ageing in place as a concept is here to stay and it is refreshing to feel a mindset change in the industry. The consumer demands it, and it is up to us as an industry to meet those demands.”
“Nominating that aged care is health care, in my mind, narrows the focus to care only. The holistic wellness of our residents is more than pure healthcare. They need many elements in their atmosphere to provide the best customer experience possible, as well as promote their health and wellbeing as a whole.”
“Having a ‘Service’ mentality across the entire business enables us to focus on what our residents want and deliver the best outcomes.
All aspects of the consumer experience require a strong focus on service – whether it is the meal that was just served; the welcome we provide to residents and their friends each day; the experience with our finance team; the simplicity in our contracts and service model; the making of a cup of tea when needed; or the care that we provide.
Health care is a critical component to what we need to do, but the needs of the consumer are much broader than that. By having a service mentality, we give ourselves the best opportunity to satisfy our consumers needs and wants on a day-to-day basis,” said Byron.
